Privacy Policy

How MCH London handles personal data on this site.

Draft: pending legal review

This page is an AI-drafted starting point based only on how mch.london actually works today. It has not been reviewed or approved by MCH's legal or compliance adviser and must not be treated as final legal advice or a binding statement of MCH's practices until that review happens.

Drafted: 2026-08-22

Who we are

MCH London (Co. Number 11291674, VAT 296271472), registered office 52 Bedford Row, London WC1R 4LR, is the data controller for mch.london. Contact us about this policy or your personal data at hello@mch.london.

What we collect, and how

As this site currently works, the only personal data you might share with us comes from you directly:

  • The Contact page's form. This form opens your own email client with the details you've entered, ready to send to hello@mch.london. It does not submit your data to any server or database MCH operates: the message only reaches us if and when your email client actually sends it.
  • The "Buy now" button on the Credibility Gap Analysis page takes you to a payment page hosted by Stripe, where Stripe collects and processes your payment details as a processor. MCH does not see your card number.
  • The "Book a call" buttons on the home, CGA and Contact pages take you to a booking page hosted by HubSpot, where HubSpot collects and processes the details you enter as a processor. The Contact page's form and the Get in touch box open your email client addressed to hello@mch.london.

Once you email us, any personal data in that email (for example your name, email address, company and message) is handled in our email system in the ordinary course of responding to you.

Analytics and tracking

This site does not currently load any analytics or advertising tracking (for example Google Analytics or a Meta Pixel). See our Cookies Policy for the current cookie position. When analytics and CRM tracking are added to this site, this policy and the Cookies Policy will both be updated before that tracking goes live, and any non-essential tracking will be consent-gated.

Payments

Payment for the CGA is taken by Stripe on a Stripe-hosted page, reached from the "Buy now" button. Card details are handled directly by Stripe and do not pass through or get stored on MCH's own systems.

How long we keep data, and who we share it with

Our specific data retention periods and any third-party processors we use (for example a future CRM or email marketing platform) are to be confirmed by MCH and will be listed here once decided.

Your rights

Under UK GDPR you generally have the right to access, correct, delete or restrict the personal data we hold about you, to object to how it's used, and to ask for it in a portable format. To exercise any of these rights, email hello@mch.london. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk. MCH's own ICO registration details are to be confirmed by MCH.